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Calliste Bonus


Get your Calliste-Bonus twice a year*

*Read more in the ToS 

There is no minimum order value.

We offer shipment free of charge for orders exceeding 59,00 €*

*Minimum order value may vary depending on the country

No! In the Calliste onlineshop you can comfortably do your shopping and pay "as guest" later on. For the delivery of your orders we simply need your personal information, shipping address and invoice address.

Unfortunately it is not possible to subsequently change orders that have already been placed. You can however cancel your order at any time.

In this case please contact our customer service by mail or by phone: +352 28 12 38 1

*except Blomus, Flotte, Hymera, Kids Concept and Konplott

100% secure payment


100% secure payment

Credit card  |  Paypal  |  Mobile payment methods

Visa, Mastercard or Bancomat

Fast and easy pay via Visa, MasterCard or Bancontact

We accept the current credit cards such as Visa, MasterCard and Bancontact. Simply click on "Credit card" for your payment. You will automatically be redirected to the worldline website. You can then choose your favored credit card and enter your card data.

Six Payments service

Worldline is a service of SIX Payments

Worldline is a global payment solution for easy and secure online payments. Worldline uses all current payment methods through only one interface.

In order to minimize your risks, SIX sets high requirements for data and processing security. Their around the clock service center meets every security requirement. For security and fraud protection, all the offered payment methods are PCI DSS-certified and internationally authorized. The encryption of card data provides for the greatest possible data security. With 3-D Secure they identify themself with an individual code and are hence additionally protected against fraud.

More about Worldline >>

Save and secure payment with PayPal

PayPal is a well known international online-payment service, that allows to make secure payments free of charges.

If you choose to pay with PayPal, you will automatically be redirected to the offical PayPal website. You then click on "PayPal". You can simply pay with your PayPal-account. Your account will immediately be charged with the equivalent amount and you will receive a payment confirmation via mail.

You don't have a PayPal-account?

Create a PayPal-account on

Connect your bank account or your credit card with your PayPal-account.

Now you can pay with PayPal in the Calliste onlineshop.

More about PayPal >>
Google & Apple Pay

Secure and mobile payment with Google Pay or Apple Pay.

The mobile payment methods make online shopping easier for you. With both options, you do not have to enter any credit card data, but simply pay with the data already saved in your mobile phone or browser. 

More about Google Pay >> More about Apple Pay >>

Payment in advance

Choose the payment method "Bank transfer". In doing so, your order will be shipped after the payment is received.

After finishing your order, you will receive a mail with the required information for the money transfer. The goods ordered will be reserved for you until the payment is received. Please take into consideration that we can only grant a reservation for up to 14 days.

At Calliste you can benefit from our promo code!

You can redeem the promo code received from Calliste online during the validity period.

How do I redeem a promo code?

Enter your bonus voucher number in the Promo or Bonus Code field during checkout.

The promo code can be applied only once per order and cannot be accumulated with other promotions. If one or more items of an order to which the promo code was applied are returned, only the amount paid will be refunded. The promo code itself cannot be refunded.

How do I redeem my Calliste-Bonus in a shop?

All you have to do is mentioning your customer number or name at checkout.


How do I redeem my Calliste-Bonus online?

Enter your bonus voucher number in the Promo or Bonus Code field during checkout. Then confirm your Calliste-Bonus voucher with the PIN number.


In the case of a return, the Calliste-Bonus voucher amount will be credited back to you.

If you have bought several items, the Calliste-Bonus amount will be divided on a percentage basis.

Free shipping  from 45 €


Free shipment from 59,00 Euro (resp. 100,00€)*

We currently ship to these countries:
Luxembourg, Germany, Belgium, France, Netherlands and Austria.

The shipment in Luxembourg is made by POST Luxembourg and in all other countries by the package service DPD.

We dispatch in package stations of both providers: POST Luxembourg and DPD. The shipment via the packup station of another provider is currently not possible.

The merchandise will be shipped within the 1-4 business days following the receipt of payment.

Post Luxembourg DPD

The delivery to Luxembourg is free of charge from an order value of 59,00 €!

The delivery to Germany, Belgium, Netherlands, France and Austria is free of charge from an order value of 100,00 €!

< 59€


≥ 100€


5,95 €




10,00 €




9,00 €




10,00 €




14,25 €




15,25 €



Click & Collect

With „Click&Collect“ you can easily order your desired article online and get it delivered to one of our shops of your choice at any time. After the delivery you can simply pick up your package during our opening hours.

Thus we provide you with the possibility to enjoy the comfort of onlineshopping and in addition to that all the advantages on-site in our shops.

More about Click & Collect >>

You can track the state of your order (Preparation of shipment, shipping, cancellation etc.) on your Calliste-client account via "Progress and details of your order".

Client account >>

In case you want to know the location of your package during the shipment, please click on the "Package-tracking" button bellow and enter your parcel label or reference number. You will receive a mail with your parcel label or reference number after your order.

Parcel tracking:


In case that the first delivery attempt of your package fails, the package service will leave a package information card behind, on which you will find a package number. With this you can decide on the DPD App or the link below (Package-navigator), where your package should be delivered for the second time. Depending from which country you order, the modification options vary. For example the shipment to a neighbors house, a package shop pickup near you or you choose the date of delivery.


Find a packageshop for pickup:

POST Luxembourg

In case that the first delivery attempt of your package fails, the package service will leave a package information card behind on which you will find the necessary information about the pickup location of your package.

Track & Trace Luxembourg >>

*it may vary depending on the country

Free reshipment


Free reshipment or return in a shop

All items purchased at the Calliste Online Shop can be returned free of charge within 14 days of receipt*. To do so, you only have to register your return online.
You can easily find this in the overview of your orders or in the order status. You only need your e-mail address and your order number.
You will receive a return label from us via email within 2 working days.
Your refund will be made by using the same payment method that you used for your online purchase.  This process can take a few days.

Please keep in mind, that the article must be in perfect condition, with the original price tag attached, in order for us to still be able to sell the merchandise in our shops.

*One free return per order.

More about my return >>

Returning your order with POST Luxembourg and DPD goes quickly and smooth. To return your order free of charge, all you need is a return sticker, which you will receive by e-mail when registering your return online. You can now drop off your parcel free of charge at a Point POST Luxembourg (applies to Luxembourg) or a DPD Pickup parcel shop (applies to Germany, Belgium, the Netherlands, France and Austria) near you.

Find a parcel shop:

Return address

Calliste SA
Shopping Center Massen
24, op der Haart
9999 Wemperhardt

You may as well hand in the package at one of our shops during opening hours.

Shops and opening hours >>

Every refund will be made by using the same payment method that you used for your purchase. This also applies to the return of a package in one of our shops.

An online exchange of the article is not possible. In case you want to order an article in another size or color, please place your order again. If you decide to return an article to one of our shops, we can exchange it with the desired article, provided that it is in stock.

Customer service from monday to friday


We are always available for you!

+352 28 12 38 1

Contact us

from monday to friday (8am - 4:30pm)

We speak:

We speak luxembourgish We speak german We speak french We speak english



free delivery above 59€ (LU)
above 100€ (≠LU)


free return


secure payments